Privacy Policy and Personal Data Protection
(version effective from 21.03.2026)
The management of the website located at the Internet address: femida.ua (hereinafter – the “Website”), and the provision of services, the list of which is posted on the Website, is carried out by Limited Liability Company “MEDIA-BRIDGE”, identification number of legal entity 38650635, registered and operating under the legislation of Ukraine (hereinafter – the Owner).
The Privacy Policy and Personal Data Protection Policy (hereinafter – the Privacy Policy) applies to all information that the Website Owner and/or the Website Administration receives about the Visitor / Customer during the use of the Website or receipt of the Services.
This Privacy Policy establishes the procedure for the Owner’s processing of personal data, the types of personal data collected, the purpose of using such personal data, the Owner’s interaction with third parties, security measures for the protection of personal data, the conditions for access to personal data, as well as contact information for the Customer regarding obtaining access, making changes, blocking or deleting personal data and addressing any questions that may arise for the Visitor / Customer regarding personal data protection practices.
1. BASIC CONCEPTS
1.1. Website – a website owned by the Owner and having the Internet address femida.ua and managed by the Website Administration.
1.2. Website Administration – authorized persons responsible for managing the Website, who organize and carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, and the actions or operations performed with personal data.
1.3. User Agreement – a document published on the Website on the Internet, which regulates relations between Customers, Website Visitors and the Owner in the process of providing the Services. The User Agreement is a public offer agreement and an accession agreement.
1.4. Visitor – any natural person who has access to the Website and uses the Website via the Internet.
1.5. Customer – a Visitor who has accepted the User Agreement and placed an Order on the Website, and is the recipient (consumer) of the Services under the User Agreement.
1.6. Personal data – any information relating directly or indirectly to a specific natural person (data subject).
1.7. Services – services provided by the Website Owner, the list, type, composition, procedure for provision and other characteristics of which are specified in the User Agreement and posted on the Website.
1.8. Processing of personal data – any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), blocking, deletion, destruction of personal data.
1.9. Confidentiality of personal data – a requirement mandatory for compliance by the Website Administration or another person who has gained access to personal data, not to allow their dissemination without the consent of the data subject or the existence of another legal basis.
1.10. In this Privacy Policy, other concepts not defined in this section may also be used; in such case, the interpretation of the terminology used in the Privacy Policy shall be carried out in accordance with the text of such Privacy Policy. In the absence of an unambiguous interpretation of the terminology in the text of the Privacy Policy, the interpretation of concepts should be guided by: first of all – the materials posted on the Website, secondly – the interpretation and definition of concepts formed on the Internet.
2. GENERAL PROVISIONS
2.1. Use of this Website by the Visitor / Customer means the Visitor’s / Customer’s automatic and full consent to this Privacy Policy and the terms of processing personal data.
2.2. In the event that the Visitor does not agree with the terms of the Privacy Policy, the latter is obliged to stop using the Website and immediately leave it.
2.3. This Privacy Policy applies to the Website and the Services provided under the User Agreement.
2.4.The Website does not control and is not responsible for third-party websites to which the Visitor may go via links available on the Website.
2.5. The Website Administration does not verify the accuracy of the personal data provided by the Visitor / Customer.
2.6. The Website Administration is the controller of the personal data of authorized Customers of the Services. The controller of personal data is the person who determines why (for what purpose) and how personal data are to be collected.
3. SUBJECT OF THE PRIVACY POLICY
3.1. The Privacy Policy establishes the obligations of the Owner and the Website Administration regarding non-disclosure and ensuring the confidentiality regime of personal data, which the Visitor / Customer must, upon request, provide to the Owner / Website Administration when filling out applications, leaving other data on the Website or when working with the Website.
3.2. Personal data permitted for processing within the framework of this Privacy Policy are provided by the Customer by filling out certain forms on the Website or in free format and may include the following information:
3.2.1. full name;
3.2.2. Customer’s contact phone number;
3.2.3. Customer’s email address (e-mail);
3.2.4. other confidential data about the Customer’s person or Customer’s contacts.
3.3. In addition to the data provided for in clause 3.2. of this Privacy Policy, the Website Administration reserves the right to automatically collect, in the process of use of the Website or its individual pages by the Customer / Visitor, the following data:
3.3.1. IP addresses of the electronic computing device (computer, phone, tablet, etc.);
3.3.2. information about Cookie data stored in the browser;
3.3.3. geolocation information (country, state or region, GPS location);
3.3.4. information about electronic computing devices (computer, phone, tablet, etc.);
3.3.5. information about the browser, including the name, browser version, etc.;
3.3.6. time of access to the Website;
3.3.7. addresses of the Website pages viewed by the Visitor / Customer;
3.3.8. addresses of the previous pages from which access to the Website was obtained.
3.4. Disabling the cookie collection function by the Visitor may result in the inability to access parts of the Website.
3.5. The Website collects the confidential data provided for in clauses 3.2., 3.3. of this Privacy Policy, including for the purpose of identifying and resolving technical problems of the Website, controlling the load on the Website, proper provision of the Services, monitoring the actions and behavior of the Visitor / Customer on the Website, as well as for analytical, statistical and marketing (advertising) purposes.
3.6. Any other personal or confidential information not specified above shall be securely stored and not disclosed, except in cases provided for in clauses 7.2. and 7.3. of this Privacy Policy.
3.7. The Website Administration collects information and Personal data exclusively in cases where:
3.7.1. the Visitor / Customer uses the Website;
3.7.2. the Visitor purchases / orders the Owner’s Services through the Website;
3.7.3. the Visitor uses their social media profile when registering / ordering Services on the Website;
3.8. The Website Administration does not collect any information for the processing of which the law establishes certain requirements, such as information about racial or ethnic origin, political, religious or philosophical beliefs, membership in political parties and trade unions, conviction for a criminal offense or criminal punishment, as well as data concerning health, sex life, biometric or genetic data.
3.9. The Customer / Visitor may transmit information and Personal data via the Internet by:
3.9.1. sending an email;
3.9.2. using the Website;
3.9.3. filling out an application to receive the Services.
4. RESTRICTIONS
4.1. By placing an order on the Website, the Visitor / Customer confirms that they have reached the appropriate age allowing them to independently enter into contracts.
4.2. In the event that the Website Administration asks the Visitor / Customer to provide consent to the processing of personal data, they may do so independently.
4.3. In the event that the Visitor / Customer has doubts as to whether they may independently give consent to the processing of personal data, they must contact the authorized body on personal data protection matters.
4.4. The Website Administration may request the Customer to provide additional documents or undergo additional procedures in order to ensure that they have the right to independently give consent to the processing of personal data. If the Website Administration has reasonable doubts regarding the Customer’s age, it may also contact their parents or guardians in order to obtain consent or approval for the Processing of personal data if they have not reached the appropriate age. For the period of clarifying the circumstances or obtaining consent or approval from parents or guardians, the Website Administration may restrict the processing of the Customer’s data by temporarily blocking the Account.
5. PURPOSES OF DATA COLLECTION
5.1. The Website Administration may use the Customer’s / Visitor’s personal data for the purposes of:
5.1.1. Identifying the Customer, for placing an order and (or) joining the User Agreement.
5.1.2. Providing the services specified by the User Agreement.
5.1.3. Establishing feedback with the Customer, including sending messages, requests related to the use of the Website, provision of services, processing requests and applications.
5.1.4. Determining the Customer’s location to ensure security and prevent fraud.
5.1.5. Confirming the accuracy and completeness of the Personal data provided by the Customer.
5.1.6. Creating an Account, if the Customer has consented to the creation of an Account.
5.1.7. Providing the Customer with effective customer and technical support in the event of problems related to the use of the Website.
5.1.8. Providing the Customer, with their consent, with product updates, special offers, price information, news and other information on behalf of the Owner.
5.1.9. Carrying out advertising activities with the Visitor’s consent.
5.1.10. Providing the Customer access to the Owner’s partners’ websites for the purpose of obtaining products, updates and services.
5.2. The Customer’s personal data may be used for other purposes not provided for by the Privacy Policy.
6. DATA STORAGE
6.1. The Website Administration stores the Visitor’s / Customer’s Personal data for the period necessary for the Website Administration for the purpose specified in this Privacy Policy; however, this period may not be less than 1 (one) year from the date of termination of use of the Website or receipt of the Services under the User Agreement.
6.2. The Website Administration stores the Visitor’s / Customer’s Personal data in its own database located on the Website Administration’s server and on the technical means used by the Website Administration.
6.3. Data storage may be carried out by any other third party performing certain actions on behalf of the Website Administration. In the event that the Website Administration does not require certain data about the Visitor / Customer and it does not need to be stored in accordance with legal requirements, it will delete it or store it in a manner that makes it impossible to identify the Visitor / Customer.
7. PROCEDURE AND METHODS OF DATA PROCESSING
7.1. Processing of the Visitor’s / Customer’s personal data is carried out without limitation of time, by any lawful means, including in personal data information systems using automation tools or without using such tools.
7.2. By being on the Website, the Visitor / Customer automatically agrees that the Website Administration has the right to transfer personal data to third parties solely for the purpose of fulfilling the obligations assumed in accordance with the User Agreement.
7.3. The Visitor’s / Customer’s personal data may be transferred to authorized state and judicial authorities only if there are legal grounds.
7.4. In the event of loss or disclosure of personal data, the Website Administration informs the Customer of the loss or disclosure of personal data by any methods available to it.
7.5. The Website Administration takes the necessary organizational and technical measures to protect personal information from unlawful or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other unlawful actions of third parties.
7.6 The Website Administration jointly with the Customer takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the Customer’s personal data.
8. OBLIGATIONS
8.1. The Website Administration is obliged to:
8.1.1. Use any information received exclusively for the purposes specified in section 5 of this Privacy Policy.
8.1.2. Ensure the preservation of secrecy and the preservation of Personal information.
8.1.3. Not disclose without the Customer’s prior written consent, and also not sell, exchange, publish or disclose by any other possible means the transferred personal data of the Customer, except for clause 7.3 of this Privacy Policy.
8.1.4. Take precautions to protect the confidentiality of the Customer’s personal data in accordance with the procedure usually used to protect such information in existing business practice.
8.1.5. Block the personal data relating to the relevant Customer, from the moment of the Customer’s appeal or request, or that of their legal representative, or the authorized body for the protection of the rights of personal data subjects, for the period of verification, in the event of detection of inaccurate personal data or unlawful actions.
8.2. The Customer is obliged to:
8.2.1. Provide correct and truthful information about personal data necessary for using the Website and receiving the Services.
8.2.2. Update or supplement the provided information about personal data in the event of a change in such information.
8.2.3. Take measures to protect access to their confidential data stored on the Website.
9. LIABILITY
9.1. The Website Administration, if it has not fulfilled its obligations, shall be liable for damages incurred by the Customer in connection with the unlawful use of personal data in accordance with the current legislation of Ukraine, except for the cases provided for in clauses 7.3, 9.2 of this Privacy Policy.
9.2. In the event of loss or disclosure of Personal information, the Website Administration shall not be liable if this information:
9.2.1. Became or was public at the time of loss or disclosure.
9.2.2. Was obtained from a third party before it was received by the Website Administration.
9.2.3. Was disclosed with the consent of the Customer / Visitor.
9.3. The Website Administration, in all respects not provided for in this clause, shall be liable in accordance with the current legislation of Ukraine.
10. DISPUTE RESOLUTION
10.1. The Visitor / Customer and the Website Administration shall resolve all disputes and disagreements arising from relations covered by this Privacy Policy through negotiations.
10.2. In the event that no agreement is reached, the dispute shall be submitted for consideration to the judicial authorities at the location of the defendant, in accordance with the current procedural legislation of Ukraine.
11. FINAL PROVISIONS
11.1. The Website Administration has the right to make changes to this Privacy Policy without the consent and notice of the Visitor / Customer.
11.2. The new Privacy Policy shall enter into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.
11.3. This Privacy Policy is posted on the Website webpage at the Internet address: femida.ua
11.4. All suggestions or questions regarding this Privacy Policy should be sent to the following email address office@femida.ua.
11.5. This Privacy Policy complies with the requirements of the legislation of Ukraine on personal data protection and contains detailed information about the data collected, the purposes, methods of their collection, processing, use and protection.
12. DETAILS
Limited Liability Company “MEDIA-BRIDGE”
Identification number of legal entity: 38650635
Address: 01335, Kyiv, st. Dmitrovskaya, bud 75
Phone: +38(099)460-20-24
Email address: office@femida.ua