Ukreximbank stops paying pensions and social assistance to cards: what recipients need to do

From October 1, 2026, Ukreximbank will cease servicing pension and social assistance payments within the framework of cooperation with the Pension Fund of Ukraine. This means that payments for October and the following months will no longer be credited to the cards of this bank.

Recipients of pensions and social benefits must choose another bank from the list of institutions authorized to make such payments and open an account there.

How to change the bank to receive a pension

After opening a new account, you must notify the Pension Fund of the change in the method of receiving funds.

You can submit a corresponding application:

online – through your personal account on the web portal of electronic services of the Pension Fund of Ukraine;
in person – by contacting the nearest PFU service center.
What will happen if you do not have time to change your details

The Pension Fund emphasizes that citizens will not lose the accrued funds, even if they do not have time to switch to another bank in a timely manner.

Accrual of pensions and other payments will continue. In this case, the funds will be automatically sent through the Ukrposhta branch at the recipient’s place of actual residence or registration.

Thus, Ukreximbank clients who received pension or social benefits on a card should choose another authorized bank in advance and provide new details to the Pension Fund.