NBU has tightened rules for insurance intermediaries: what will change for agents, brokers and multi-agents

On May 26, 2026, the National Bank of Ukraine adopted Resolution No. 53, which amended the rules for authorizing insurance intermediaries and the terms of sale of insurance and reinsurance products.

The new requirements apply to insurance agents, subagents, multiagents and brokers – in fact, all market participants involved in the sale or support of insurance products.

One of the key innovations was the requirement to open a special account. From now on, an insurance intermediary is obliged to open a current account with a special use regime no later than the day of receiving the first insurance premium or the first insurance payment.

The regulator has clearly defined the list of transactions that can be carried out through such an account. This concerns exclusively:

insurance premiums;

insurance payments;
the intermediary’s commission, which is withheld in hryvnia directly from the client’s funds.

Any transfer of insurance premiums to the intermediary’s own account will be considered a violation of the law and may be grounds for the application of sanctions in accordance with the Verkhovna Rada of Ukraine Law of Ukraine “On Insurance”.

The resolution also introduces the concept of a “main insurer” for multi-agents. The company that first entered the intermediary into the Register of Insurance Intermediaries automatically becomes such an insurer. It is the company that receives the exclusive right to make basic changes to the registration data – including, updating identification information or excluding an entry from the register.

Other insurers will be able to change only those data that relate to their cooperation with the agent.

In addition, the National Bank is introducing an open list of insurance intermediaries excluded from the register due to violations of the law. If a person loses their business reputation, this will effectively make it impossible for them to re-register with any insurer before the expiration of the established limitation period.

The new rules also provide for updated qualification requirements for training and transitional periods for bringing internal documents and procedures into line with the new standards.

Insurance market participants note that the changes should increase the transparency of financial transactions and control over the activities of intermediaries, but at the same time will require additional adaptation of business processes.